ToolsVoice platform, API
Retell AI
Configurable voice platform with Cal.com scheduling actions and documented warm transfer.
- Type
- Configurable voice platform
- Publisher
- Retell AI
- Prerequisites
- Connect a calendar and configure call routing and transfer destination.
- Official links
Evidence
Each record keeps its own date and scope. Labels are independent: documentation does not imply a checked connection, and a connection does not imply a passed task.
-
Cekura voice-agent workflows benchmark, frozen v1
62 of 82 scenarios repeatable. Published completion 93.9%.
Frozen v1, 82 scenarios, three repeats These aggregate results cover mixed appointment and Medicare cases and are not a pass for a specific directory task. Simulated callers and backends; provider-selected configuration.
- Task
- Book appointments from missed calls
- Attributed to
- Cekura
- Source
- benchmarks.cekura.ai/voice-agent-workflows
-
Publisher documentation
Configurable voice platform with Cal.com scheduling actions and documented warm transfer.
- Source publisher
- Retell AI
- Source
- docs.retellai.com/deprecation-notice/2026/10-31_legacy_calcom_tools
Listed for these tasks
| Task | Documented for this task | Unknowns | Why it is listed |
|---|---|---|---|
| Book appointments from missed calls | Documents checking availability, booking, rescheduling and cancelling through its current Cal.com integration. | Missed-call routing to the agent and booking accuracy are not tested here. | Listed in the launch research catalog for this task. |
| Handle interruptions during a call | Cekura’s third-party simulation reports an interruption mean of 5.00/5 for Retell’s provider-selected configuration. | No interruption-specific publisher documentation is recorded in this catalog. | Listed in the launch research catalog for this task. |
| Transfer a caller to a person | Documented warm transfer can wait for a person, brief them or introduce the caller, and can bridge or cancel. | You supply the destination and exception policy. Answered-and-bridged outcomes are not tested here. | Listed in the launch research catalog for this task. |
| Recover when a calendar is unavailable | Cal.com booking actions are documented. | Behavior when the calendar is unavailable is not documented in the recorded sources. | Listed in the launch research catalog for this task. |
Published pricing
$0.07 to $0.31 per voice minute across configurationsUSD/voice minute Price source · checked Model, voice, telephony, transfer legs and add-ons affect the bill.
Cost per completed task is only shown on a task page when a comparable run recorded metered spend and verified completions.