ToolsVoice platform, API
ElevenLabs ElevenAgents
Configure backend actions, conversation flow, interruptions, and transfer to a phone number or SIP URI.
- Type
- Configurable voice platform
- Publisher
- ElevenLabs
- Prerequisites
- Supply the scheduling backend, tool, transfer destination and permissions.
- Official links
Evidence
Each record keeps its own date and scope. Labels are independent: documentation does not imply a checked connection, and a connection does not imply a passed task.
-
Cekura voice-agent workflows benchmark, frozen v1
57 of 82 scenarios repeatable. Published completion 91.5%.
Frozen v1, 82 scenarios, three repeats These aggregate results cover mixed appointment and Medicare cases and are not a pass for a specific directory task. Simulated callers and backends; provider-selected configuration.
- Task
- Book appointments from missed calls
- Attributed to
- Cekura
- Source
- benchmarks.cekura.ai/voice-agent-workflows
-
Publisher documentation
Configure backend actions, conversation flow, interruptions, and transfer to a phone number or SIP URI.
- Source publisher
- ElevenLabs
- Source
- elevenlabs.io/docs/eleven-agents/customization/conversation-flow
Listed for these tasks
| Task | Documented for this task | Unknowns | Why it is listed |
|---|---|---|---|
| Book appointments from missed calls | Workflows can run a configured backend tool for a booking. You supply and authorize the scheduling backend. | No booking backend is included. Scoped to ElevenAgents, not the packaged Reception product. | Listed in the launch research catalog for this task. |
| Handle interruptions during a call | Publisher documents configurable interruption handling in conversation flow settings. | Whether a write matches the corrected choice is not tested here. | Listed in the launch research catalog for this task. |
| Transfer a caller to a person | Transfers a live call to a phone number or SIP URI. | Busy and unanswered fallback behavior is not tested here. | Listed in the launch research catalog for this task. |
Published pricing
$0.08 per extra voice minute, $0.16 per burst minuteUSD/overage minute Price source · checked Plan allowances and LLM usage are separate.
Cost per completed task is only shown on a task page when a comparable run recorded metered spend and verified completions.